Nurse or case support
Provides voluntary Nurse Connector education on injection, storage, and dosing logistics plus an eligible starter kit with cooler and ice packs.
What it does
The Nurse Connector offers nonclinical education and support for transitioning to and using ZYMFENTRA. Starter materials help with transport and storage logistics.
Open official program pageAvailable to eligible patients prescribed ZYMFENTRA who enroll or request support; participation is voluntary and does not replace clinician instruction.
Select Nurse Connector or starter support on the form or by phone.
Confirm prescribed treatment when requesting product-specific education or starter materials.
Request Nurse Connector and starter-kit support on the Celltrion CONNECT form or by phone. Provide communication preferences and a valid shipping address.
Best for: Patients who want help selecting or enrolling in services
Provide the requested prescription, insurance, contact, and consent information.
Owner: Patient or caregiver
Have ready: Prescription details, Insurance card, Prescriber contact information
Patient, Celltrion CONNECT Nurse Connector, Treating Healthcare Professional
Celltrion CONNECT
Enrollment, savings, benefits, authorization, temporary access, Nurse Connector, and patient assistance.
Monday-Friday, 8 AM-8 PM ET
Comprehensive official support page with current temporary-access rules.
Official combined enrollment form with three submission paths.
Best for: Services requiring clinical information, a prescription, or prescriber attestation
Patient completes demographics and the authorization/consent section of the official form.
Owner: Patient
Have ready: Contact information, Signature and date
Prescriber completes the prescription, clinical, insurance, and service-selection sections and attaches supporting records.
Owner: Prescriber or clinic staff
Have ready: Completed patient authorization, Insurance cards, Prescription and prescriber signature
Submit the completed form by fax to 1-833-912-3707.
Owner: Clinic staff
After enrollment: A Nurse Connector contacts the patient and the program ships eligible starter materials. Clinical injection training remains with the healthcare team.
If there is a problem: Call if the starter kit does not arrive or to update contact or shipping information.
