Infusion and site support
Provides a Case Manager for affordability and treatment logistics, infusion-center coordination, education, and support when coverage or product-selection issues arise.
What it does
The Case Manager can explain available benefits and affordability support, help locate or coordinate an infusion center, provide treatment education, and help patients understand formulary or biosimilar-switch communications.
Open official program pageAvailable to patients prescribed REMICADE who enroll or contact REMICADE withMe; access to specific financial components depends on insurance and program criteria.
Enroll online, by phone, or through the clinic form.
Provide the intended infusion location, schedule, and known network issue.
Call REMICADE withMe or enroll through the account/form and ask for a Case Manager, infusion-site help, or education about a coverage or product-switch issue.
Best for: Patients who want help selecting or enrolling in services
Provide the requested prescription, insurance, contact, and consent information.
Owner: Patient or caregiver
Have ready: Prescription details, Insurance card, Prescriber contact information
Patient, REMICADE WithMe Case Manager, Clinic Staff, Infusion Provider, Health Plan
REMICADE withMe
Savings, benefits, access, infusion-site, Case Manager, and patient-assistance support.
Monday-Friday, 8 AM-8 PM ET
Describes Case Manager and treatment-logistics services.
Official patient-support landing page.
Best for: Patients or caregivers who can complete the official web form
Enter the requested patient, prescription, contact, and insurance information; select the services requested.
Owner: Patient or caregiver
Have ready: REMICADE prescription, Contact information, Insurance, Consent, Support request
Review the authorization and program terms, provide consent, and submit the form.
Owner: Patient or caregiver
After enrollment: The Case Manager contacts the patient or clinic, researches the logistics issue, and explains the next action and owner.
If there is a problem: Call before a scheduled infusion if the site, shipment, authorization, or product-selection issue remains unresolved.
