Nurse or case support
Provides nonclinical Nurse Support for STELARA treatment and injection questions.
What it does
Connects patients with trained support personnel for product education and injection-related questions. This service supplements, but does not replace, the prescriber's training and medical advice.
Open official program pageNurse Support is available for STELARA injection questions; official materials indicate this support can be available even when a patient is not enrolled in all other withMe services.
Confirm that the question concerns prescribed STELARA treatment.
Provide phone and preferred contact information when requesting ongoing support.
Call J&J withMe and request Nurse Support, or use the support page/account to identify the appropriate treatment-education resource.
Best for: Patients with STELARA injection or treatment questions
Provide the requested prescription, insurance, contact, and consent information.
Owner: Patient or caregiver
Have ready: Prescription details, Insurance card, Prescriber contact information
After enrollment: The nurse answers product-use and treatment-logistics questions within program scope and refers clinical decisions or adverse events to the treating healthcare team.
Patient, J&J WithMe Nurse Support, Treating Healthcare Professional
J&J Patient Assistance Program - immunology
Patient-assistance screening and application support.
Describes treatment education and Nurse Support availability.
Official patient-facing support overview.
If there is a problem: Contact the prescriber for urgent symptoms, treatment decisions, or questions outside the program's educational scope.
